How can I recover forgotten Password or reset PIN?

You can make use of the “Forget Login Information” function provided on the login page of the e-Services. You have to provide information of your identification to enable the system to retrieve your Login information.

In case you forgot your password, you have to provide the Answer to your selected Security Question to enable the system to verify your identity. The system will reset your password after successful verification. The system-generated Password/PIN will be sent to your registered email address and mobile phone number automatically by the system.