Corporatization and Compliance
Handling of Complaints
Insurance Division
Specialized Companies Division
Securities Market Division (SMD)
Corporatization and Compliance
Corporatization and Compliance Department (CROs)
Process No.
|
Process Name/ Explanation |
Any Dependencies |
Final Approving Authority |
Minimum |
1 |
Grant |
i.
ii.
iii.
iv. v.
|
Commissioner-
|
Within |
2 |
Renewal |
i) ii) iii) iv) v) vi)
|
Commissioner-
|
Within |
3. |
Reservation of Company Name |
Submission of complete application in compliance with the requirements |
In charge CRO/Wing Head |
Four (4) working hours |
4. |
Company Incorporation |
Submission of complete application in compliance with the requirements |
In charge CRO/Wing Head |
Four (4) working hours |
5. |
Queries & Complaints |
– |
HOD/Wing Head |
As per SDMS guidelines
|
Handling of Complaints
Handling of Complaints |
||||
Process No. | Process Name/Explanation | Any Dependencies | Final Approving Authority | Minimum Turn Around Time (TAT) |
1 |
Handling of Complaints |
– – – |
Concerned Point of Contact (POC) |
· · · |
2 |
Handling of Queries |
– |
Concerned Point of Contact (POC) |
· · |
Insurance Division
Department Name: Insurance Division – Market Development |
||||
Process No. | Process Name/Explanation | Any Dependencies | Final Approving Authority | Minimum Turn Around Time (TAT) |
1 | Licensing of Insurance Surveyors |
– – |
Director – Insurance | 10 working days to respond on applications. |
2 | Fresh and Renewal Licensing of Insurance Brokers |
– – – – |
Commissioner – Insurance | 10 working days to respond on applications. |
3 | Licensing of Insurance Companies/Takaful Operators (both life and general) |
– – – – |
Commission – SECP | For Life Insurance – 15 working days to respond; For Non-Life Insurance – 10 |
Specialized Companies Division
Specialized Companies Division | |||||
Process No. | Process Name/Explanation | Any Dependencies | Final Approving Authority | Minimum Turn Around Time (TAT) | |
1 | Licensing | Fulfilment of regulatory requirements under NBFC rules and Related Regulations |
Commissioners SCD/ ED SCD | Minimum 5-7 days (subject of fulfilment of regulatory requirements by the applicant) |
Securities Market Division (SMD)
Securities Market Division (SMD) | ||||
Process No. | Process Name/Explanation | Any Dependencies | Final Approving Authority | Minimum Turn Around Time (TAT) |
1 | Grant/ renewal of licences | CIB report from SBP, Internal comments/exchange of information from operational departments of the Commission, submission of complete information/documents by the applicant |
Commissioner | 2-3 days upon completion of documents/information as per applicable regulatory framework |